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Book Description:

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Synopsis:

The time tested method illustrated in this book is known as a "Process-Approach Quality System", which manages product quality problems through prevention in every area of the product's life cycle, instead of just focusing on manufactured goods at the end of the production line. It demonstrates how a process-approach quality management system works in the real work environment. The book is an ISO based quality management tool, featuring the year 2000 requirements for ISO 9001. It contains the quality system manual, the operating procedures, and the forms that small to mid-sized businesses need.

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